FAQ

We specialize in premium men’s dress shirts including Banded Collar Shirts, French Cuff Shirts, and classic Dress Shirts in both Long Sleeve and Short Sleeve options. Our collection features timeless patterns like Houndstooth alongside sophisticated solids.

Our shirts are crafted with attention to detail, using high-quality fabrics that offer both comfort and durability. From the precise stitching of our French Cuffs to the distinctive Banded Collars, each piece is designed to elevate your wardrobe with effortless style.

Absolutely! Our French Cuff Dress Shirts and classic Dress Shirts are perfect for formal events, while our Banded Collar options offer a contemporary twist for smart-casual occasions. The Houndstooth pattern adds distinctive flair to any ensemble.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure and convenient checkout.

Your security is our priority. All transactions are processed through encrypted payment gateways, and we never store your full payment details on our servers.

Orders can typically be modified or canceled within 1 hour of placement. Please contact our customer service team immediately at [email protected] if you need to make changes.

We offer worldwide delivery (excluding some Asian countries and remote areas) from our Nashville headquarters. During checkout, you’ll be notified if we’re unable to ship to your location.

We offer two convenient shipping methods:
Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
Free Shipping: Via EMS on orders over $50 (15-25 days after dispatch)

All orders are processed within 1-2 business days (excluding weekends) before being dispatched. You’ll receive tracking information as soon as your order ships.

Unlike many retailers, we handle all customs documentation and never surprise you with unexpected fees. The price you see at checkout is all you’ll pay.

We offer a 15-day return policy from the date of receipt. Items must be unworn, unwashed, and in original condition with all tags attached for a full refund.

Simply email our customer service team at [email protected] with your order number and reason for return. We’ll provide return instructions and a prepaid shipping label when applicable.

Once we receive your returned item, refunds are processed within 3-5 business days. The time it takes for the credit to appear in your account depends on your payment provider.

Our dedicated team is available via email at [email protected]. We typically respond within 24 hours during business days.

Our Nashville-based team operates Monday-Friday, 9am-5pm CST. Emails received outside these hours will be answered the next business day.

Shirts Sales Store is headquartered at 629 Debbie Dr, Nashville, US 37076. While we don’t offer in-store shopping, we’re proud to serve customers worldwide through our online store.